A 99.9% Server Uptime
Our cloud website hosting system is based on a stable, topflight hardware configuration and a strongly modified Linux distro. Thus, irrespective of what your site is, or how many web site visitors you’ve got, or even if there’s a DoS assault, our physical servers will stay up and running and your websites will stay visible online.
All our cloud website hosting plans packages come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee stays unchanged.
A 99.9% Network Uptime
In addition to our cloud hosting system, we’ve also built our own internal network in all our datacenters. Everything is based on top–quality hardware parts made by Juniper. In addition, on each single router, we’ve placed a firewall with an intricate algorithm in an attempt to sift out all shady requests.
Hence, in all our datacenter facilities – in our US located data center, in our UK located data center, in our FI located data center, in our Eastern Europe located data center as well as in our AU located data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting packages in every datacenter.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your hard–earned money on the line, you can’t feel really safe. That is why, with each of our cloud hosting plans we offer a 30–day money–back guarantee. In the event that you do not feel satisfied with our web hosting service or if you want to use a bit more robust hosting solution, such as a VPS plans or even a dedicated web hosting plans – you’ll receive your money back in full, without concealed fees or refund charges.
24/7 Technical Support
In the event that you own a web hosting company, your support engineers are of vital importance. This is why we’ve cautiously picked a highly capable group of support engineers, each with many years of practice behind his back. With their help, our company offers 24x7 support with each of our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All customer service questions are responded to in less than an hour and our average support ticket response time is well under 20 minutes!