Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing outstanding support on time is our top priority, so that we backup each cloud website hosting plans plan with a one hour ticket solution guarantee. When you supply a ticket or send us an email, our user tech support staff will do all they possible can to supply the most appropriate answer to your situation and to give you information in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time required. Our staff of professionals will be online for you 24x7x365 to reply to all your questions and to handle any matter you will have. You can easily open a technical support ticket from the Net For Africa Website Control Panel or send us an email message any moment. Additionally, on working days, you can easily give us a call or take advantage of the live chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want support while performing tasks within the Control Panel, it is possible to always just click the Help button and pick your question in the listing of posts that will pop up. We have as well turned almost all of the posts into video clips. The catalogue of instructional videos will come up if you select the Videos key available on the top right.