Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You can find nearly all the answers to your questions in the easy–to–navigate Help Center section included in our Website Control Panel. It offers a detailed knowledgebase with regularly asked questions and in–depth instructional articles contributed by our practiced client support team.

  • Top quality support service

  • How–To Videos

  • If you prefer to watch how a task is completed or how an issue is dealt with, instead of just reading about it, then check out our selection of instructional video tutorials. They cover lots of different topics and will help you quickly learn how to work with our Website Control Panel.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24–7–365 customer support service and come with a 60–minute response time guarantee. Our qualified technicians will be online night and day and will remedy any issue that you may run into within maximum sixty minutes after the technical support ticket submission. In most cases, an answer will be given to you in less than twenty minutes.