The management of all hosting-related details is done using a software tool referred to as ‘Control Panel’. There are various types that offer more or less features, but typically, they all allow you to handle website files, to create email addresses and databases, to see account usage stats or what amount of traffic your site visitors have generated. You'll be able to perform these actions using buttons and menus, and you shall feel like you’re managing your own computer or laptop. The billing part is commonly handled from a separate system, which could include domain name registrations too - if the company offers this kind of services. Oftentimes, trouble tickets may be opened throughexactly the same system, while in others, this can be done using a different support interface, so you could find yourself working with 3 user interfaces with a single web hosting account.